The Estée Lauder Companies has announced several executive leadership changes across its North America and Asia/Pacific regions.
Chris Good, Group President, North America, will be retiring after 25 years effective June 30, 2022. Succeeding Chris will be Mark Loomis, current President, Asia/Pacific, effective February 2022. Mark will report directly to Fabrizio Freda, President and Chief Executive Officer, and will remain a member of ELC’s Executive Leadership Team. As a result of Mark’s move, Joy Fan will be promoted to President and CEO, China. She will report directly to Peter Jueptner in his new role as President, International; Joy will remain a member of ELC’s Executive Leadership Team. Also as a result of Mark’s move, Matthew Growdon, currently General Manager, Japan, will be promoted to Senior Vice President and General Manager, Asia/Pacific, also reporting directly to Peter. He will become a member of the Executive Leadership Team, leading all markets in Asia/Pacific, excluding mainland China. Mainland China will be elevated to report directly into the international organization.
Most recently Chris led ELC’s North America business, a complex, competitive, and fast-evolving prestige beauty landscape. He oversaw the region’s pivotal retail and organizational transformation, establishing critical capabilities to drive growth and operational efficiencies. Chris elevated data analytics and insights to unlock new and granular opportunities across brands, consumers and channels. His expertise in channel strategy accelerated the company’s online business and strengthened the region’s retail relationships, optimizing brick and mortar by prioritizing high-performing doors and specialty-multi, and driving brand-building distribution in freestanding stores and emerging channels through modernized omni-experiences. Under his leadership, the North American business returned to growth in fiscal year 2021 and has continued its momentum into the first quarter of fiscal year 2022.
Mark, who has spent 25 years with the company, will guide the North America Leadership Team to help maximize sales, profitability, and market share growth in the company’s dynamic and fast-evolving home market. He will be charged with building on the region’s many successes, leveraging his commercial expertise to help drive the business strategy, fuel the recovery, and unlock opportunities across brands, consumers, and channels. He will have accountability for top-and bottom-line results in the U.S. and Canada across brands and channels. Working closely with the North America Leadership Team, he will drive ELC’s continued transformation as a digital-first organization fueled by Online, and will leverage the company’s strong retailer relationships to help optimize productivity and create exceptional omni-experiences for consumers.
Joy assumed leadership of the China affiliate in 2012, spearheading the direct-to-consumer strategy in China. Under her guidance the China affiliate has grown into an industry leader in social media and digital marketing. Notably, under Joy’s leadership throughout the COVID-19 pandemic, the China affiliate has pivoted to address the changing distribution landscape and evolving consumer preferences.
In his new role as Senior Vice President and General Manager, Asia/Pacific, Matthew will oversee all 12 markets in the region, working closely with affiliate General Managers. With the elevation of China, the Asia/Pacific team, led by Matthew, has an exciting opportunity to further focus its efforts on ELC’s multiple engines of growth throughout the region, including key affiliates that continue to drive the company’s global performance and significant opportunities in emerging markets. The Asia/Pacific team will continue to focus on strengthening its multiple engines of growth, leveraging new opportunities such as the Dr.Jart+ brand, and building new local capabilities to better serve consumers through its new state of the art manufacturing facility in Japan. Matthew is a true globalist with nearly 20 years of experience at the company.