The pandemic forever altered consumer behavior. What we value, how we consume and where we spend will never be the same.

Businesses that explore and understand these shifts can act now to improve product and service development, employ stronger marketing tactics, lock in customer loyalty and prepare for what’s next. In this special report, Euromonitor analyzes:

• Emerging consumer trends redefining business in 2021
• Opportunities to retool products, services and operations to meet these needs
• Strategies to build a resilient and adaptable business